Privacy Policy
Last Updated: February 2026
Stockballer ("we", "us", or "our") is committed to protecting the privacy and security of our users' personal data. This Privacy Policy explains how we collect, use, and share information when you visit or use our platform at stockballer.app (the "Platform").
1. Information We Collect
We collect the following types of information:
Identity Data
Full name, date of birth, and government-issued identification (for KYC verification purposes).
Contact Data
Email address and physical address.
Financial Data
Wallet addresses, transaction history, and payment information.
Technical Data
IP address, device type, browser type, operating system, and other technical identifiers.
Usage Data
Information on how you interact with our tokens and trading interface, including pages visited, features used, and trading activity.
2. How We Use Your Information
We use your personal data to:
- Provide and maintain the Stockballer Platform and Services
- Verify your identity and prevent fraud (KYC/AML compliance)
- Comply with legal obligations in the UK, UAE, Singapore, and other applicable jurisdictions
- Send platform updates and marketing communications (with your consent)
- Improve our services and user experience
- Respond to your inquiries and provide customer support
- Detect, prevent, and address technical issues and security breaches
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
Service Providers
KYC verification partners, cloud hosting providers, and payment processors who assist in operating our Platform.
Regulatory Authorities
When required by law to report suspicious activity or comply with legal requests, we may disclose information to regulators and law enforcement.
Corporate Transactions
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security
We implement industry-standard encryption and security protocols (including SSL and 2FA) to protect your data. However, no method of transmission over the internet or blockchain is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and wallet keys.
5. Your Rights
Depending on your location (e.g., UK/GDPR, UAE, Singapore), you may have the right to:
- Access the personal data we hold about you
- Request the correction of inaccurate data
- Request the deletion of your data (subject to legal retention requirements)
- Object to the processing of your data for certain purposes
- Request data portability
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at legal@stockballer.app.
6. Cookies
Stockballer uses cookies to enhance user experience and analyze platform traffic. Cookies help us:
- Remember your preferences and settings
- Understand how you use our Platform
- Improve our services based on usage patterns
- Provide personalized content
You can manage cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on the Platform.
7. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will securely delete or anonymize it.
8. International Transfers
Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
9. Children's Privacy
Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on the Platform and updating the "Last Updated" date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.
Contact Us
For any questions regarding this Privacy Policy or to exercise your data rights, please contact our Data Protection Officer at legal@stockballer.app.
Stockballer
Operated by Apaw Holdings Ltd
63-66 Hatton Gardens, Fifth Floor, Suite 23
London, England, EC1N 8LE
United Kingdom